Measuring the success of a learning initiative is essential: It shows if it achieved its goals. But only a fraction of organizations ever conduct evaluations or surveys. That glaring oversight leaves senior leaders without the critical information needed to chart a path forward.
Measure the impact of a training program, however, and you can increase its ROI significantly. That includes improved productivity, profitability, customer satisfaction, and employee engagement. It’s compelling information that inspires senior leaders to make greater investments. And we’re experts at conducting these evaluations and surveys on learning initiatives.